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We offer the very best service possible. Our single goal is satisfied customers... with every order! | 
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CUSTOMER SUPPORT
For service with an existing order, including shipping and order changes, please send email to orders@autopia-carcare.com or call 1-877-855-3125.
For technical support, please email support@theperfectshine.com.
Our office hours are 9:00 AM to 5:00 PM (Pacific time) Monday through Friday.
ABOUT AUTOPIA CAR CARE
The Autopia Car Care store is owned and operated by The Perfect Shine, LLC, a California Limited Liability Corporation, in partnership with Autopia.org. The Perfect Shine is responsible for providing all products and services related with this website.
When you purchase through Autopia-CarCare.com you are directly supporting the Autopia.org community website. This direct relationship between car care provider and community website keeps the community healthy and ensures a strong future. We seek direct involvement with our community partners so that we may share in the excitement and exchange of information.
Our only goal is your complete satisfaction. We are available to answer all of your questions before and after your purchase. If we make a mistake, we make it right!
We are car care experts. Our expertise comes from years of product testing and research on our own Import cars, direct relationships with product manufacturers, and involvement with local car clubs. We believe that extensive product testing and product development feedback is essential to the development of car care knowledge and customer satisfaction.
SHIPPING
In the 48 connected States, we ship via UPS (UPS Ground) and United States Postal Service Priority Mail (2-3 Day Priority). If you live in California, Arizona or Nevada, UPS service will deliver to you in two (2) business days. All other locations will take 4 to 5 business days.
We ship to Australia, Canada and the UK via Air Mail or UPS based on best rate. Delivery time is 4 to 10 business days. If you live in a country not listed, and would like us to create a rate table for your location, please contact us.
WE'RE SORRY, BUT WE CANNOT DELIVER AEROSOL PRODUCTS OUTSIDE OF THE 49 CONNECTED UNITED STATES. ALL AEROSOL PRODUCTS MUST SHIP VIA UPS GROUND.
Our contact information
By email:
Business email address (admin@yourdomain.com is the default)
By standard mail:
Your business name
Street number and name
City, State, Zip code
By phone:
555 555-1212 (between H a.m. and H p.m. time zone)
admin@autopia-carcare.com
By email:
Business email address (admin@yourdomain.com is the default)
By standard mail:
Your business name
Street number and name
City, State, Zip code
By phone:
555 555-1212 (between H a.m. and H p.m. time zone)
admin@autopia-carcare.com
Shipping Information:
Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.
Refund, Returns and Cancellation Policies:
Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.
Refund, Returns and Cancellation Policies:
Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.
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Copyright © 1999-2011, Autopia-carcare.com a PBMA company. All rights reserved.